About Us
Experience new levels of productivity with the support of an expert technology partner.
Most companies are too busy concentrating on developing their business to pay attention to IT management until something goes wrong. They do not have the expertise and industry knowledge to keep pace with the emerging IT technologies.
However, IT infrastructures ought to be dependable, secure, accessible 24x7 and fast. They must be aligned and ready to support company’s goals and growth velocity. They must be regularly monitored, managed and maintained.
That’s where we can help. With rich experience and latter-day technical expertise, we can manage all aspects of clients' IT day-to-day operations. So that clients can focus on growing their business without being overwhelmed by server issues.
Services
What we do for a more efficient IT Management
SOFTWARE & OS UPDATES INSTALLATION
- Keeping servers tuned up — regularly updating the OS and installed software.
- Protecting servers from viruses and spam — installing the appropriate software.
- Making it easy to work with hosting servers — installing and managing web hosting control panels (Cpanel, Directadmin, etc.).
- Fine-tuning servers to fulfil the owners’ every fad — installing additional software.
TROUBLESHOOTING & MAINTENANCE
- Keeping our finger on the pulse of your servers — the proactive 24/7 monitoring helps us to instantly detect any deviation from the norm.
- The servers are monitored 24x7x365 at five-minute intervals.
- In case the problem is not resolved within 10 minutes, the server sends a message to the owners, alerting them of the problem.
- Specialized security audits are performed upon customer’s request.
ANALYSIS AND OPTIMIZATION
- Examining your servers' strengths and weaknesses — analyzing their performance and continuously conducting stress tests.
- Always caring about the data stored on servers — performing backups and data recovery if required.*
- Providing server owners with consulting services and advice on a wide range of subjects related to servers' performance.
- Constantly analyzing the market to offer our clients the most efficient technologies and products.
Contact Us
Lucky IT Limited
If you have any questions or comments about us, we'd love to hear from you. We have many great stories to tell about our client and staff successes. We are eager to share those with anyone who might be facing similar challenges.
Unit B, Lot 49, 1st Floor, Block F
Lazenda Warehouse 3
Jalan Ranca-Ranca
87000 Labuan, Malaysia
info@luckyit.com
+60 87-419 100